12 Best Userfeel Alternatives in 2023

If you happen to be looking for a Userfeel alternative, we haven’t forgotten about that in this article either. Read along!

What is Userfeel?

Userfeel is a remote usability testing platform, which offers around 150 000 testers speaking 40 different languages that will visit your website or mobile app and evaluate it in the scenario you’ll design. You will receive a response along with a video of them utilizing it and their remarks.

To assist website owners to enhance the user experience of their websites, Userfeel teaches testers how to record videos that provide insightful feedback.

If a tester is puzzled or experiencing problems, you should be able to hear them express their difficulty by speaking out as they scroll thanks to Userfeel. 

You may test your website using Userfeel without any subscription. Simply pay 60€ for each tester. Alternatively, you can pay 30€ for each tester you bring. 

Is Userfeel worth it?

Userfeel is an excellent place to start if you are the owner of a website or app that you have never tested before or if you are not particularly familiar with UX. However, we advise using one of the 12 options listed below if you’re seeking a greater variety of capabilities or want to perform more complex tests. Moreover, if you are looking for even more UX research alternatives visit our tools comparison list.

Userfeel also offers the opportunity to earn extra money as a tester to anyone who passes their qualification test. Here, however, many people criticized Userfeel that the approval of your application can take several months.

Userfeel review

These Userfeel reviews are based on the information by Capterra:

Overall Score – 4.6/5 

Ease of Use – 4.6/5

Customer Service – 4.1/5 

Value for money – 4.4/5

12 best Userfeel alternatives:

1. UXtweak
2. UserTesting
3. UserZoom
4. Userlytics
5. Loop11
6. Glassbox
7. Contentsquare
8. Mouseflow
9. FullStory
10. Maze
11. Userbrain
12. TryMyUI

Here’s a quick comparison of their reviews and pricing:*

*based on the ratings from Capterra

Below we will compare each tool’s pros, cons and pricing.

UXtweak

UXtweak is an all-in-one UX research tool, which offers a variety of great features all in one place. With UXtweak, you can test your websites and web/mobile applications at every stage, from prototype to production, as well as conduct research on information architecture and study user behavior analytics.

This platform is the greatest substitute for Userfeel since it combines all of your demands and more into a single, user-friendly tool.

The easiest way to recruit users is with UXtweak! But why?

Because you don’t have just one option but three:

1. Using UXtweak’s Recruiting Widget, which enables you to freely recruit actual website visitors as research participants
2. Choosing users from UXtweak’s User Panel with over 155M engaged respondents
3. Copying the URL to your study and sharing it with anybody you like

Other advantages of UXtweak:

• Even grandma will find it easy-to-use
• Advanced analytics
• Intuitive UI and quick set-up
• You can test as much as you want

Improve your product’s UX with UXtweak

The only UX research tool you need to visualize your customers’ frustration and better understand their issues

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Disadvantages of UXtweak:

• Mobile testing is accessible for iOS devices only :'(

Pricing:

UXtweak offers a free starter plan that gives you unlimited access to all of its tools and has no time limits on research, perfect for smaller projects.

Additionally, you may choose between a Plus plan, which begins at 80€ per month, and a Business plan, which costs 117€ per month.

UserTesting

One of the original unmoderated testing websites, UserTesting, is still well-known for its enormous User Panel (over 1.5 million members). Product Insight, Insight Core and Marketing Insight are their three main offerings.

When combined, these three components can help with practically any type of study.

Advantages:

• Advanced targeting – Users like the big participant pool’s ability to let them more accurately target the desired study participants.
• Instant insights—thanks to the vast number of comments, you may quickly learn everything about the situation.
• With UserTesting you have the option to earn money as a tester. To become a tester at UserTesting is easier than at Userfeel. 

Disadvantages:

• The biggest and most obvious problem with the site is the abundance of pointless responses. Even while UserTesting has a large volunteer base, it seems that a sizable chunk of them lack the skills necessary to contribute to worthwhile research. Some test takers are impatient, dishonest, or just appear indifferent, which clouds the overall picture of the evaluation process.
• Reports with issues – some clients claim that UserTesting findings are challenging to understand and assess, making it challenging to quickly synthesize data.
• No free trial.

Pricing:

Upon request. Starting at $15K/year.

UserZoom

UserZoom is a tool for a user experience that offers product designers useful UX knowledge for online interactions. The platform makes it easier to get customer feedback and insights through surveys, testing, audio, video, and other methods.

It provides tools for participant recruitment, usability benchmarking, research on information architecture, dashboard building, and more in addition to usability testing.

Advantages:

• Useful at every step of development and launch, a comprehensive platform with a ton of options for moderated and unmoderated research.
• Countless screening inquiries.
• Enormous user panel.
• Fantastic analytics and reports.

Disadvantages:

• Not advised for individuals or small enterprises.
• Pricey plans
• A total newbie may find the platform’s user interface (UI) to be a little confusing and difficult to use.
• Even if they are thorough, study guidelines sometimes cause confusion.
• There is no free trial.

Pricing:

Upon request. Starting at $50K/year.

Read our UserZoom vs UserTesting comparison.

Userlytics

If you look at the Userfeel-Userlytics platforms side by side, you can see that Userlytics is another great alternative to Userfeel. They are renowned for its rich feature set and reasonable pricing structure. As its UI is somewhat archaic, it’s a great platform to keep in mind, especially if the tool’s visual aspects aren’t vital to you.

Advantages:

• You may purchase automatic, multilingual, AI-generated transcriptions of your examinations.
• Global participant panel: With a big responder base and deep targeting capabilities, you can get in touch with a range of user personas from across the world.
• provides comprehensive reporting on quantitative metrics including time on task, SUS, NPS, and SUPR-Q.

Disadvantages:

• Old-fashioned user interface – their user interface might be changed to be more user-friendly and less dated.
• Several customers claimed that the testing process was a little too slow and had audio issues.
• Reports in PDF format are not accessible.
• There isn’t much data provided by Userlytics on the demographics of the participants.

Pricing: 

While the Enterprise package is $69 per person, the entry-level Quick & Easy plan is $49 per person. Their Pro plan is $399/month (annual billing). Additionally, they may provide customized pricing.

Loop 11

Companies can utilize the cloud-based software Loop11 to develop, run, and maintain custom usability tests in order to evaluate user experience across websites, mobile/web applications. The software gives testers the ability to design targeted tasks and queries to learn about user involvement and behavior.

Advantages:

• It captures both audio and video, allowing for a more full understanding of feedback.
• The information it offers regarding your website’s or app’s usability and speed is simple to understand.

Disadvantages:

• The lack of screening makes it impossible to determine whether the survey respondents belong to the target group.
• The speed at which some pages load is potentially problematic, according to several users.

Pricing:

A 14-day free trial is offered, however all additional tests will be charged. The monthly fee for the basic plan is $199.

Glassbox 

Businesses can create a seamless digital user experience using Glassbox. Glassbox is a collaboration tool with AI-driven visualization and analytics features that helps teams prioritize customer experience and digital product enhancements. Marketing, compliance, and IT teams, among others, are able to observe the customer journey, understand user concerns, and optimize each stage.

Advantages:

• You can view your transactions fast and easily thanks to the platform’s user-friendliness and intuitiveness. 
• Along with having an intuitive UI, the Glassbox customer service team is available at all times. 
• Furthermore, the efficiency of recorded sessions enables you to confirm the precise issue and experience the user is facing on your website.

Disadvantages:

• Minor problems have been found in the new UI.
• The email designs are a bit stiff.

Pricing:

Please get in touch with Glassbox if you’re interested in learning more about the whole price list.

Contentsquare

Companies that sell products or services through websites or apps should think about using Contentsquare to improve the online customer experience, sales, and profits. This cloud-based analytics platform for digital experiences keeps track of billions of digital interactions and converts these behaviors into intelligent recommendations that anyone can use to improve customer satisfaction, boost revenue, and foster innovation.

Advantages:

• The platform makes it easier to comprehend every element of client experience and online behavior.  
• Zonal analysis offers connection with Google Data Studio to produce a smooth dashboard, making it particularly helpful for analyzing content strategy.

Disadvantages:

• Because the tool is so comprehensive, it can be challenging to use all of its features at times, which could be a disadvantage.

Pricing:

Please get in touch with Contentsquare if you’re interested in learning more about the whole price list.

Mouseflow

A tool called Mouseflow uses behavior analytics to enhance user experiences on websites and boost sales. It is ideal for product managers, online marketers, user experience experts, start-ups, small businesses, and large corporations.

Advantages:

• Mouseflow is reliable and accurately communicates the benefits of the monitoring procedures as well as the precise values of the instruments, all of which greatly aid statistical analysis. 
• It is a useful tool for examining and enhancing corporate operations, discovering flaws, and enhancing and resolving all issues by selecting the appropriate next steps. 
• It has a smooth and natural flow, is simple to implement, and gives us a staggering amount of fully functional tools.

Disadvantages:

• In some circumstances, graphics on the pages are not visible in heatmaps or recordings, and it can be difficult to modify or block the popup that is usually required for cookie consent.

Pricing:

A monthly limitation of 500 recordings applies to the free plan offered by Mouseflow. Additionally, annual billing for charge plans starts at $31 per month.

Fullstory

Customer experiences are improved via a tool called FullStory that provides online digital intelligence. It enables users to monitor and assess each customer’s activity. Every action, including page changes and clicks, is immediately recorded. Each team member has access to the sorted data, which can be used to sway business decisions.

Advantages:

• Even beginners can use it effortlessly.
• The new function enables users to locate critical insights fast.

Disadvantages:

• It can be challenging to set up segments.
• Complete understanding of the product could take some time.

Pricing:

Please get in touch with FullStory if you’re interested in learning more about the whole price list.

Maze

Maze is a tool for continuous product research that enables product teams to actively gather and evaluate user insights. Maze enables you to import a current prototype from the design program you use because it is fully integrated with Adobe XD, Figma, InVision, Marvel, or Sketch.

Advantages:

• It provides researchers and participants with a pleasant user experience, and collaborating is simple.
• Enables you to communicate with users and get information from them as if you were face to face.

Disadvantages:

• Only applicable to lightweight prototypes
• Problems with participant credits’ purchase and use

Pricing:

Maze has a free version with limits of 1 active project and up to 10 blocks. And the pro version costs $75 per month if you pay annually.

Userbrain

A cloud-based tool called Userbrain assists companies in streamlining user testing procedures so they may learn more about how well their websites, applications, goods, and services are performing. Managers can use the platform to gather and examine consumer comments, film videos, and capture screens.

Advantages:

• Userbrain is simple to install and use, and it provides test results practically instantly. An added benefit of this level of service is the adaptability to use your own groups and contacts.
• Customizing the tests is effortless and flexible to your needs. They have many types of questions to choose from, and customizing existing templates is easy.

Disadvantages:

• More than enough clients are dissatisfied with Userbrain’s testers’ level. Some claim that it’s more of a hit-or-miss process, which doesn’t look all that alluring.
• The filters for the results are not flexible enough.

Pricing:

Userbrain has a free trial. And the pro version costs $2990 if you pay annually.

TryMyUI

A California-based startup called TryMyUI (formerly Trymata) offers software that aids companies in doing UX research. The solution includes two distinct tools: one for platform analysis and the other for usability testing (unmoderated tests).

Advantages:

• Simple to monitor the metrics and receive feedback. The option of video feedback is quite helpful.
• The opportunity to see and test-run new applications and websites before they go public.

Disadvantages:

• No free plan
• The number of tests offered is fairly limited
• Additionally, due to TryMyUI’s implementation of a very constrained number of simultaneous testers, tests that were first stated to be available may suddenly become unavailable.

Pricing:

TryMyUI doesn’t have a free plan, but you can request a demo. Prices for usability testing start at $333 per month

Did you find your Userfeel alternative?

Now that you’ve finished this article you can finally try out one of these great Userfeel alternatives. There is no one to stop you. How about starting with UXtweak? Register at UXtweak and start creating your studies for free. Sounds like a good deal to me.